Michael Neitzel, Administrator

Michael Neitzel has been in health care administration since 1999. Before becoming the administrator for Benton Franklin Orthopedic Associates in 2001, he managed a multispecialty group in Idaho. Mike received his Bachelor of Science degree in Health Care Administration from Idaho State University in Pocatello, Idaho. He is a member of the Medical Group Management Association (MGMA) as well as the WAMGMA and is a board member of the Tri-Cities Regional Chamber of Commerce.

Lynda, Dr. Fischer's Office Supervisor

Lynda has worked for Dr. Fischer since 1987 and joined BFOA in August 2004 when Dr. Fischer became a member. She was born and raised in the Tri-Cities and is married with two children, anxiously awaiting grandchildren. She enjoys watching all sports - football, hockey and tennis especially. She has enjoyed coming to work every day for over 27 years, helping patients receive excellent medical care, and looks forward to many years to come.

Connie, Medical Records Supervisor

Connie began working for Dr. Burgdorff in 1988. Previous to that, she worked for Blue Cross of Idaho for seven years. She enjoys working with the medical records department, coordinating surgery schedules and helping patients. Through the years, Connie has developed the utmost respect and admiration for the physicians at BFOA and appreciates the care and compassion they give their patients.

Rebecca, RN, Nursing Supervisor

Rebecca joined BFOA in 2009 and had worked previously in labor and delivery, emergency department and hospice. She moved to the Tri-Cities from Denison, Iowa in 1992. She is married with a combined total of seven children and 12 granddaughters.

MaryAnn, Billing Supervisor

MaryAnn joined BFOA in 2007 as a front office receptionist. She now enjoys the challenges and rewards of supervising claims and collections in the billing department. She considers working at BFOA like being with family. MaryAnn previously worked for a federal credit union and the school district system. She is married to her high-school sweetheart and has three children.

Jeannie, Front Office Supervisor

Jeannie joined BFOA in 2008 as a front office receptionist. She now is enjoying supervising the front office staff. Jeannie previously worked for Lourdes Health Network. She was raised in the Finley area and happily raised 2 of her own children here as well.